Shipping & Returns

Ö SHIPPING TERMS AND CONDITIONS

Orders are processed between 1-3 business days. Talö Organics will contact you if if there is any missing information on your order form needed to process your order.

Orders placed on a Friday after 10am CST, and over the weekend, will not start being processed until the following Monday. 

Once your order has been shipped, you will receive an email with your tracking number. Please allow up to 24 hours for your tracking number to show any updates about the whereabouts of your package. 

Talö Organics is not responsible for lost or stolen packages that are confirmed delivered by tracking. The customer is responsible for any loss or damage of these items. 

If you have any questions regarding your order, please contact us at contact@taloorganics.com and we will be happy to assist! 

Ö MELTED

As the weather warms up in the next few months, there is the chance that your tallow balm could melt en route.

Whipped Tallow Balms: If your whipped tallow balm arrives melted, simply pour it into a bowl, allow it to solidify at room temperature, then use a hand mixer to whip it right back up and place the product back in your jar. The product will not lose its healing properties or nutrient profile. It can also be used as a solid balm if melted.

Ö RETURNS

We currently do not accept any returns or exchanges of Talö Organics products. If there is an issue with the product when you receive it, or if it arrives damaged, please contact us at contact@taloorganics.com within 24 hour of receiving your package. Please send a picture of any damage with a description of your findings & we will be happy to assist!